At Wade Business Media Pty Ltd (WBM) ABN 38 143 862 864 and ACN 143 862 864 (“us,” “we,” or “our”), we respect your privacy and are committed to protecting your personal information. This policy outlines:
· What information we collect
· How we collect it
· Why we collect it
· How we use it
· How we disclose it
· How you can opt in or out
· Our approach to management and security
· How you can access and update your personal information
· How to contact us
We comply with the National Privacy Principles contained in the Privacy Act 1988 (Cth), subject to the exemptions that apply to us under the Act. This policy may be updated periodically to reflect changes in laws, technology, or our operations. All personal information will be governed by the most current version of this policy.
Information We Collect
We may collect the following types of personal information:
· Your name, contact details (such as phone numbers and addresses), and financial information (including credit card details).
Additionally, we may collect non-personal information, such as:
· Data on your activities on our websites (including IP addresses) via tracking technologies like cookies.
· Responses to surveys or questionnaires.
This non-personal information is typically used to generate statistics, analyse trends, administer our services, diagnose problems, and improve the quality of our products and services. Because this information is not considered personal, the National Privacy Principles do not apply, and we may use it in any manner we see fit.
We advise you not to publish or share personal information publicly through our services, such as through our comments sections (referred to as “Non-Confidential Information”). We cannot control third-party use of such Non-Confidential Information.
How We Collect Your Information
We may collect your personal information from a variety of sources, including:
· Directly from you, advertisers, mailing lists, recruitment agencies, contractors, and business partners.
· When you request or acquire a product or service, register as a subscriber, provide a product or service to us, complete a survey or questionnaire, enter a competition or event, contribute to a fundraising event, participate in our services (such as blogs and forums), or communicate with us via email, telephone, or writing (e.g., when you provide feedback or lodge a complaint).
If you provide information about someone else, you warrant that you have their consent to share it for the specified purpose.
Why We Collect Your Information
Our primary reason for collecting your information is to provide you with the products and services you have requested. Additional purposes include:
· To provide you with news and information about our products, services, and opportunities that may interest you.
· For purposes necessary or incidental to providing goods and services to you.
· To personalise your experiences and improve our products and services.
· To communicate with you, conduct competitions or promotions, verify your identity, and investigate complaints or suspicious activities.
· As required or permitted by law, including the Privacy Act.
If you do not provide the requested information, we may not be able to offer you our products or services. If you do not register as a member of TheRockWrangler.com, you may not have access to certain features or services reserved for subscribers.
How We Use Your Information
In addition to the primary purposes mentioned above, you consent to our use of your personal information for:
· Communicating with you via email, mail, or telephone.
· Managing and enhancing our services.
· Investigating any complaints or suspected unlawful activities.
· Complying with legal obligations.
How We Disclose Your Information
We may disclose your personal information, and you consent to us doing so, to third parties:
· Engaged by us to perform functions or provide services on our behalf (e.g., processing credit card transactions, mailouts, marketing, research).
· Acting as our agents, business partners, or joint venture entities.
· Sponsoring or promoting competitions we conduct.
· Authorised by you to receive your information.
· Investigating your activities if we suspect a breach of our terms or unlawful activity.
· In the event of a business sale or restructuring.
· As required or permitted by law.
Opting In or Out
When collecting your information, you may be asked to “opt in” to allow us to use or disclose your information beyond what is outlined in this policy or required by law. For example, you may opt-in to receive further communications from our advertisers.
You will typically have the option to “opt out” of receiving communications from us or third parties. For instance, you may unsubscribe from our e-newsletters.
If you receive communications that you believe are not aligned with this policy or breach the law, please contact us at the address provided below.
Management and Security of Your Information
WBM manages your personal information in accordance with this policy and the Privacy Act. We take reasonable steps to protect the information we hold from misuse, loss, and unauthorised access, using firewalls, secure servers, password access, and encryption for credit card transactions.
However, you acknowledge that online transactions and communications via electronic means or post are not guaranteed to be secure. You provide information to us at your own risk, and we cannot accept responsibility for any unauthorised access to, or misuse of, your information when the security is beyond our control.
We are not responsible for the privacy or security practices of third parties to whom we may disclose your information, as permitted by this policy or law. The collection and use of your information by these third parties may be subject to their own privacy and security policies.
If you suspect any misuse, loss, or unauthorised access to your personal information, please notify us immediately.
Accessing and Updating Your Information
You have the right to access and update the personal information we hold about you, subject to certain exceptions outlined in the Privacy Act. To make an access request, we will ask you to verify your identity and may charge a fee to cover the associated costs.
Subscribers will generally be able to access and update their details online. Please keep your information current to help us maintain the quality of our services.
For access requests, questions, or complaints about how we handle your personal information, please contact us.